Serving Gainesville and beyond Heating Company Gainesville

This Is a First-Class Operation Feb 6, 2026

The entire experience w Arctic Sun was great! Our furnace died in the middle of the current ice-cold weather, after the ice storm. Wanda sent Billy out here first thing, he worked a long time on it, even going out to pick up a part. Justin came out w the new part. They were all very pleasant and did everything they could to help us out. I don’t know that we’ve seen service this dedicated before. This is a first-class operation! I highly recommend Arctic Sun!

Barbara Paterno

I Can’t Recommend Justin Enough Dec 19, 2025

I can’t recommend Justin and Arctic Sun enough! Justin is so knowledgeable and saved me thousands of dollars on my heating unit. Honest and reliable!

Rylee Koch

He Was Punctual, Knowledgeable, and Friendly Nov 18, 2025

I recently moved into my new home and wanted to have my heating unit checked. I contacted Arctic Sun Heating and Cooling as they were the ones who installed the unit for the prior owner. Frank came out this morning and checked everything over and answered all my questions. He was punctual, knowledgeable, and friendly. He put my mind at ease. So glad I contracted with Arctic Sun!

Denise Burke

Fantastic Job Checking Our Heating System Jan 28, 2025

Billy did a fantastic job checking on our heating system with Arctic Sun! He was on time, professional, and efficient.

Susie S

So Happy With This Service Jan 21, 2025

So happy with this service. Sam Din had been here before and knew our system. He had the needed parts on hand. Freakishly cold weather today and he came right over. OMG, so thankful.

Ted P. Delacourt

Integrity and Honesty Are Worth a Lot Oct 31, 2024

I have used Arctic Sun for over a decade at several homes. I choose them because of their integrity and honesty—and that's worth a lot. Billy came to do our annual heating checkup recently (as part of their maintenance program), and he was a good reminder of why they stand out in the competition. He was friendly, polite, and voluntarily explained everything he was doing while I watched over his shoulder the entire time. My watching him would have upset some company's technicians, but he took it in stride! Although he didn't find anything requiring immediate attention during his thorough exam, the maintenance program is worth the money.

C Mayol

We Will Surely Ask for Him Again Jan 26, 2024

We were pleased to have Tyler return to service our gas log since he had done a great job on a previous service call. He is a very friendly, confident, and efficient technician who took the time to explain how the pilot works and how it should be correctly restarted if or when it goes out. We will surely ask for him again should we need any future work done. Thank you, Tyler!

Charles Heberle

Excellent Company and Service Nov 21, 2023

Excellent company and service! Billy came out to do the winter maintenance on our heating system and did a great job explaining things and checking all aspects of our system. He took his time to answer all of my questions and helped me better understand how everything works. Very knowledgeable, kind, and friendly people!

Ashleigh B

Mike was awesome! May 31, 2023

Mike was awesome! Great communication and service. Had my heat restored as fast as he could.

Jeff Myers

Outstanding Job Correcting Heat Settings Mar 30, 2023

Mike did an outstanding job on correcting an issue with our heat settings. He is pleasant and personable as well as very competent. Thank you.

Eleanor Surdam

Professional and Great Job Dec 25, 2022

Tyler came out on Christmas to fix our oil furnace. He was professional and did a great job.

John Mullins

Great Service May 31, 2022

Mike performed our annual inspection and was also able to identify why our heater was underperforming. Great service!

Bob Meek

Outstanding job by Billy and Jacob Dec 1, 2025

Outstanding job by Billy and Jacob! Very professional and thorough installing my new water heater and conducting preventative maintenance on my HVAC systems.

Byron Freeman

Very professional Sep 29, 2025

Installed a hot water heater. Very professional. Installation was done quickly and on time in the time frame quoted. I felt that the cost was very fair.

Dale Hendon

Mike has been great Feb 3, 2023

Mike has been great, able to show up on short notice when the water stopped working at the house. As a parent of a young special needs child, it's vital to have access to clean water. Mike got the job done and at a reasonable price. Will continue to use them.

Cory B.

Great Service Apr 30, 2026

Great service, tech was detail oriented, they don’t nickel and dime you with extras. Highly recommend!

Lee Philips

Job well done, Mike. Apr 29, 2026

Mike was on time and was very thorough in servicing my HVAC unit. He even made a plumbing suggestion that I may want to consider, changing out the old turn valves and replacing them with quarter-turn ball valves that are much better for my house. Job well done, Mike.

lattimore16

Billy Was Highly Courteous and Professional Apr 15, 2026

We had a ceiling leak from our A/C system drain pipe into our bedroom in the evening. Billy came out late in the evening, diagnosed the problem, fixed it, and took the time to discuss further remedial steps for the future. Billy was highly courteous and professional and did excellent work to promptly take care of the problem!

Alex Luchenitser

So far so good with this company Apr 2, 2026

First time using this company. Received immediate response when I inquired about service plans and scheduling was easy. Received notice when the technician was dispatched to my home and then a call from the technician with an ETA. The technician was polite and friendly and did a full inspection of my inside and outside system. Was thrilled when he told me he had been with the company for 12 years and he made a recommendation that I decrease the MERV rating on my filter to make it easier for my system motor to run. So far so good with this company.

Kathy Wilson

Thorough Diagnostic Mar 24, 2026

Thorough diagnostic, very patient explaining the problem, and the possible solutions.

hghoover10

Techs Are Always Professional Mar 12, 2026

The techs are always professional and courteous. They have a wealth of knowledge and are able to describe any issues or possible upcoming issue that you need to know.

Ryan Reed

Great Customer Service Mar 10, 2026

Next-day non-emergency service on our AC. Great customer service on the phone and in person. Quickly identified the problem and we were back to cool temperatures in about 30 minutes. Fair price, knowledgeable and friendly technician. Will definitely use again!

Angela G

Billy was amazing Feb 28, 2026

Billy was amazing. He had a very hectic schedule but still honored his commitment to come to my home after hours. He was incredibly polite and respectful of my home. I especially appreciated his honesty in that I would likely need another service call, and I’m just fine with that because I have found a conscientious HVAC contractor.

Nils Buhl

They Are the Best in the Business Feb 11, 2026

They put in two new units in our house this past summer and overhauled our furnace; it works the best ever. They are the best in the business - professional, polite, patient, and simply knowledgeable. Don't go anywhere else - choose Arctic Sun!

Usneod Diver

Thorough Biannual Heating and Cooling Checks Feb 11, 2026

Billy always completes a thorough inspection of our units for our biannual heating and cooling checks. He is knowledgeable, friendly, and helpful. We appreciate his hard work in keeping our house heating/cooling working efficiently.

Susie Space

Very knowledgeable and helpful Feb 10, 2026

Billy was very knowledgeable, helpful, and easy to talk to.

Michael Miller

Arctic Sun Did Great Jan 28, 2026

Arctic Sun did great. Frank, our tech, is knowledgeable, responsive and did a great job!

Sherrie Carroll

This company is always so responsive Jan 16, 2026

My furnace had shut off and I called Arctic Sun at 3:30 p.m. on Tuesday. My service tech Billy was there at 5:00 and determined that I had no oil. The oil folks had royally screwed up with my automatic refill and they came on Wednesday to fill my tank. Billy arrived this afternoon (had to wait until then so someone was home) and he checked and reset the furnace. This company is always so responsive and I’m so thankful for them. The office personnel, Wanda, is awesome too!

Patricia Madaris

Sam was professional and knowledgeable Jan 8, 2026

Sam was professional, knowledgeable and communicated very well. We are looking forward to a long relationship with Arctic Sun!

Devin Finan

Great Customer Service Jan 6, 2026

Arctic Sun provided great customer service in getting to my house quickly to help get my heat back on. Billy was also very helpful and informative, educating me on ways to help better maintain my AC system.

Jeremy Beale